Implementation of an AI assistant for suppliers: hypothesis testing

23-01-2026

Dear partners!

The DTEK ENERGY procurement team is always working to improve process efficiency, enhance communications, and increase customer focus. Our suppliers are our key external customers. To this end, we plan to develop and implement an AI assistant on our website – a chatbot using artificial intelligence.

We are currently in the research phase. It is important for us to understand what you expect from a procurement AI assistant, based on your preferences and experience of using similar assistants on other websites. Therefore, we ask you to provide your suggestions on its functionality, what topics and areas of communication it should be taught.

We would appreciate your feedback, which you can send to DEP@dtek.com or via the feedback form.

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